Identified - CloudHealth has identified the affected customers and is currently updating their billing data.
We are continuing to closely monitor their progress. Once CloudHealth confirms the data update is complete, we will review the results on our side and share a further update.
Thank you for your patience and understanding.
May 20, 2026 - 09:14 UTC
We are continuing to closely monitor their progress. Once CloudHealth confirms the data update is complete, we will review the results on our side and share a further update.
Thank you for your patience and understanding.
May 20, 2026 - 09:14 UTC
Investigating - We are investigating a recurrence of a CloudHealth-related issue affecting April AWS cost data and assessing the impact on April invoices for multiple customers.
Some customers may see inaccurate or otherwise inflated April charges in DoiT Cloud Intelligence.
Our current checks indicate that the values shown in DoiT match the data currently available in CloudHealth, and we are working with CloudHealth to confirm scope and resolution steps.
We will share another update as soon as we have more information.
May 18, 2026 - 13:05 UTC
Some customers may see inaccurate or otherwise inflated April charges in DoiT Cloud Intelligence.
Our current checks indicate that the values shown in DoiT match the data currently available in CloudHealth, and we are working with CloudHealth to confirm scope and resolution steps.
We will share another update as soon as we have more information.
May 18, 2026 - 13:05 UTC
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